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Free Shipping & Delivery Policy for Brick Journey
At Brick Journey, we aim to make your shopping experience as seamless and affordable as possible. To ensure that, we offer free shipping on qualifying orders and provide reliable delivery options across Australia.
1. Free Shipping
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Eligibility: Orders over AUD 250 qualify for free standard shipping within Australia.
Please note: Orders containing individual LEGO sets priced above AUD 100 are not eligible for free shipping.
- Exclusions: Orders under AUD 250 are subject to a flat-rate shipping fee based on your location, which will be calculated at checkout.
- Promotion: Free shipping may be offered on certain products or promotions; check our website regularly for updates.
2. Delivery Times
- Standard Shipping: Estimated delivery within 3-7 business days.
- Express Shipping: For faster delivery, we offer express shipping at an additional cost with an estimated delivery of 1-3 business days, depending on your location.
- Order Processing: All orders are processed within 1-2 business days. During high-demand periods, please allow additional time for processing.
3. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. Use this tracking information to check the status of your delivery at any time.
4. Delivery Areas
We currently deliver to all metro and regional areas within Australia. For remote locations, delivery times may vary. If you are unsure about your location’s eligibility, please contact our support team at support@brickjourney.com.au.
5. Contact Us
For questions or assistance regarding your shipment, please reach out to us at support@brickjourney.com.au.